Field Audit Management
BPO Contact Center
Ensure quality assurance and brand standards throughout your organization with a simple, intuitive field audit solution.
nsight is a mobile-centric technology solution that gives you direct insight into your locations’ brand performance. It lets you create and control QAR surveys to update and score locations in real-time. Track any brand inconsistencies and immediately push out plans to correct them. You have to know what is going on everywhere all of the time, but you can’t always be onsite at every single location. You need a strong field auditing solution. You may have a process in place but does it work through mobile devices real-time? Could it be more effective? Gain a big picture view of every location with nsight!
Superior customer experience and service
Track brand inconsistencies and deploy correction plans
Monitor your remote employees through GPS enabled tools
Upload, update and score real-time audit info to a single source
Utilize data, feedback, customer surveys and reports