We are hiring Associate Technical Support
2 year(s) or above experience
- Excellent speaking and writing skills (Preferably US Accent)
- Excellent Phone etiquette and customer handling skills
- Network troubleshooting including router/modem configurations
- Expert in setting up a LAN and WAN environment
- Hardware installation and configurations
- Windows & server installation
- Excellent problem-solving skills.
- The capacity to work well within a team.
- Attention to detail.
- Logical thinking.
- Expert knowledge in how operating systems and software works.
- Interpersonal skills as you will regularly be in contact with colleagues and/or customers.
- SQL ITIL Management Excel