We are hiring Associate Technical Support
2 year(s) or above experience

  • Excellent speaking and writing skills (Preferably US Accent)
  • Excellent Phone etiquette and customer handling skills
  • Network troubleshooting including router/modem configurations
  • Expert in setting up a LAN and WAN environment
  • Hardware installation and configurations
  • Windows & server installation
  • Excellent problem-solving skills
  • The capacity to work well within a team
  • Attention to detail
  • Logical thinking
  • Expert knowledge in how operating systems and software works
  • Interpersonal skills as you will regularly be in contact with colleagues and/or customers
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